How Do I Send Something In?
When you are ready to send your item, download our Repair Form, print it out, and include it in the box with your item. We accept daily deliveries from FedEx, UPS, and USPS but please get a tracking number so you know when your item will arrive. We process packages in the order that they are received, and it takes our staff time to work through the daily deliveries. Once your order is checked in, we will send you an email to let you know it has arrived and the next steps to get your item repaired. Every order requires detailed assessment so please don’t be surprised if it takes 24-48 hours to get in touch after your order arrives.