Repair
Zippers, patches on waterproof-breathable fabric, hardware, velcro and custom modifications on outerwear, tents, sleeping bags and packs.
1986Repairing gear since
2Facilities: Seattle & Morganton
30+Brand warranty partners
1 yrWorkmanship warranty
4.5★217 Google reviews
Four services, one standard
Everything your gear needs, under one roof
Repair, laundry, alterations and recycling for technical clothing and equipment. Same construction techniques as the manufacturers, so your gear keeps its original FACTORY FINISH look.
Laundry
Technical wash, down wash and DWR restoration for jackets, pants and sleeping bags. Industrial machines, PFAS-free Revivex products.
Alterations
Ski and snowboard wear, motorcycle gear and hunting apparel altered with the same construction the factory used.
Recycling
The Pass Down Program: industrial recycling for technical gear that is past repair. $6 per item, with Material Return.
Gear we fix
Pick your gear, see the common repairs and prices
Zippers, patches, hardware, poles, down. Published prices, no surprises.
Jackets, outerwear & waders
Zipper slider replacement, Main zipper replacement, Patches (sealed) and more.
Authorized GORE-TEX® repair center
Sealed like the factory did it
As GORE-TEX® fabric repair specialists since 1986, every patch and zipper replacement on a waterproof garment is seam sealed so the garment keeps its waterproof-breathable performance. We work on all waterproof-breathable, coated and synthetic fabrics, not only GORE-TEX®.
How it works
From your closet to factory finish
Six steps. Estimates are free, and you approve the confirmed price before we start.
- 1
Get an estimate (optional)
Pick the gear and the repair, add photos, see a price range on the spot and get an estimate by email. Free. Or skip straight to a repair order.
- 2
Start a repair order
Two minutes online. Print the packing slip and put it in the box. No card details needed yet.
- 3
Ship it or walk it in
Ship to Seattle or Morganton, whichever is closer, or bring it to the Seattle counter. Clean and dry, please.
- 4
We assess and confirm
You get an email when it arrives and a confirmed quote within 24 to 48 hours. Approve and pay online.
- 5
Factory finish repair
Typically 1 to 2 weeks in the shop. Rush available.
- 6
Back to you
FedEx Ground with tracking, or pick it up in Seattle. Every repair carries a 1-year workmanship warranty.
Pass Down Program
When repair is not an option, recycle it
Technical fabrics are hard to recycle and usually end up in landfills. Through the Pass Down Program we disassemble end-of-life rainwear, skiwear and waders and send the fabric to Material Return to be fiberized into a new raw material stream. Flat $6 per item.
4.5 stars · 217 Google reviews
Customers on the work
Real customers, quoted as written. Read all 217 reviews on Google.
You guys repaired a black Mountain Hardware shell jacket for me. Both the pit zippers were coming apart. You did an awesome job. The craftsmanship is outstanding. Thank you
I just received back the jacket I sent you for repair. Two things: First, holy moly, that was fast!! Second, you did an amazing job. The repair is unrecognizable as a repair, just perfect, and the zipper runs smoother than I recall it running even when new.
To the RPR Team, I just received the repaired tent. The repair is damn awesome!! Crazy good. Awesome. Great work.
Authorized partnerships
Trusted by the brands that made your gear
Over 30 outdoor companies send warranty and after-sale repairs to Rainy Pass, including REI, Sitka, Mammut, Norrona, Kuiu, Helly Hansen, Stio.
Ready to fix your gear?
Free estimate with photos. Typical turnaround 1 to 2 weeks. Walk in at the Seattle shop, or ship from anywhere.